Information you share with us will never be sold, rented, or given to any third party. With the exception of shared information in the regular course of business transactions such as production of marketing materials and internet registrations. Protecting your privacy is of utmost importance to us.
Our General Terms and Conditions:
CUSTOMERS: If you are placing this order in the name of a company, you must be legally authorized to place this order for the company.
PRICING & QUOTATIONS: Prices published on the VisualStudio.TV website are subject to change without notice. Every effort will be made to notify clients of price increases in advance. Quotations, either emailed or faxed, will be honored for up to 30 days after the quote date.
TERMS OF SALE: VisualStudio.TV accepts cash, personal and company checks, money orders, Visa, MasterCard, American Express and Discover. In the event that a check is returned for non-sufficient funds, the Client will be required to pay a $25.00 NSF fee to VisualStudio.TV. In the event of non-payments that lead to dispute and/or litigation, the Client agrees to pay all legal and collection fees incurred by VisualStudio.TV.
SALES TAX: All Washington State orders are subject to sales tax. If customer is tax exempt, exemption certificate must be sent or faxed to us with your first job.
PRODUCTION & TURNAROUND: Orders begin ONLY after they have been “received” and successfully completed our initial processing. Orders are considered “received” and are put into production ONLY when the following conditions have been met: VisualStudio.tv, inc. receives both a signed, faxed or mailed copy of the original quotation and a deposit in the form of check, cash, money order or credit card payment for half the value of the approved services on the related quotation.
PROOFING, COLOR MATCHING & PRINT QUALITY: Most products ordered through VisualStudio.TV are “gang printed”. VisualStudio.TV will reproduce color from digital files as closely as possible, but may not exactly match color and density due to limitations in the proofing and printing process, as well as neighboring image ink requirements. A reasonable variation in color between original materials, proofs and the completed order, will be considered acceptable print quality. Clients must provide high resolution images suited to the offset printing process. VisualStudio.TV is not liable for images printing poorly due to the Client providing low resolution images. Clients must provide all full color printing images in CMYK format. VisualStudio.TV is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
SATISFACTION GUARANTEE: VisualStudio.tv, Inc. endeavors to supply you, our client, with unsurpassed customer service and satisfaction. Please inform us of any issue that you have with your order and we will make it right. Web corrections will be made at no charge and orders with manufacturing errors and/or defects will be rerun on the next available print run at no charge to the client, at the discretion of VisualStudio.TV. VisualStudio.TV’s sole liability shall be limited to reprinting of the order. (We do not assume responsibility for related losses due to the incorrect printing or published web info). If the error in the project was originally OK’d to print or publish to the web by the client then VisualStudio.tv, inc. will work with you to get replacement printed goods at a discounted rate and limited expenses for web revisions if applicable.
ERRORS AND OMISSIONS: VisualStudio.TV is not responsible for errors and omissions approved by the Client. The Client is solely responsible for errors missed during the proofing process of either artwork supplied by the client or artwork created by VisualStudio.TV. Please proof your job carefully.
INDEMNIFICATION: The client will indemnify and hold harmless VisualStudio.TV from any loss, expense, and damages arising out of violation of copyright or trademark laws from the illegal use of images, photographs, slogans, trademarks, or graphical work supplied by the Client.
DELIVERY & SHIPPING: All quoted turnaround times are approximate and although VisualStudio.TV will make every effort to meet these delivery times, VisualStudio.TV will not be liable for any costs or damages resulting from deliveries made later than expected to the Client. Delays or damage during shipping are the sole responsibility of the carrier providing shipping services. VisualStudio.TV is not responsible for delays or damage caused during shipping. By placing an order, you are forming a legally binding contract with VisualStudio.TV, for products and services, and you agree to be bound by these Terms and Conditions.
